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The Law Society of NSW CPD session will be on the following two topics: 

Client Feedback in Law Firms

Client feedback is useful for law firms to strengthen their client relationships and their team’s capability to deliver services in a way that distinguishes them from their competitor.

This session will cover:

  • Why client feedback is important
  • What are the different ways to collect feedback
  • Tips on processes for getting the most meaningful results
  • How to get the most out of your client feedback results

Social Media for Lawyers

In this session, Sue-Ella will look at how lawyers can use social media to build networks, profile expertise, and win business. 

This session will cover:

  • Different social media platforms
  • How to align social media with your business strategy
  • Content and social media
  • Networks and networking
  • Useful tips

For more information, head to the Law Society of NSW website