Law Firm 3.0: Avoiding extinction
Presentation by Mitch Kowalski, author of 'Reimagining Legal Services for the 21st Century'. A ten minute presentation you may find very useful to kick start thinking in your firm's business planning discussions.
If you are scratching your head about the rate of change and how your firm is placed, then ask your clients. Best practice client feedback and client listening programs continually test for changes in the playing field.